As part of its effort to make hospitals focus more on patient satisfaction, Medicare is preparing to use patient satisfaction survey scores in deciding how much to pay hospitals. While the data are not yet used to determine Medicare reimbursement, the ratings are publicly available. Patients in different states give vastly different ratings of their hospital experiences on many questions.
The two tables below show the percentage of patients in each state who rated hospitals positively on each of 10 questions. Click on the heading of any column to re-sort the table. (Source: Centers for Medicare & Medicaid Services)
Ratings of individual hopsitals are available on Medicare’s Hospital Compare website.
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