What Went Wrong With Minnesota’s Insurance Exchange

MPR News’ Elizabeth Stawicki and Catherine Richert, working in partnership with Kaiser Health News and NPR, report: "Behind MNsure's upbeat façade was a swamp of management failures and technical glitches that crippled the more-than $100 million website. MNsure leaders blamed tight deadlines and evolving federal requirements for the website's malfunctions. However, internal MNsure documents and interviews with insurance company officials, county workers and other stakeholders reveal a more complicated story" (Stawicki and Richert, 3/12). Read the story.

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