Capsules: Obamacare Help Was In High Demand, Survey Shows; Avoid The Rush! Some ERs Are Taking Appointments

Now on Kaiser Health News' blog, Jenny Gold reports on assistance provided during the health law's open enrollment period: "During the Affordable Care Act’s first open enrollment period, about 10.6 million people received personal help from navigators and other enrollment assisters, according to an online survey of the programs released Tuesday by the Kaiser Family Foundation. (KHN is an editorially independent program of the foundation.) And the assistance was time consuming: 64 percent of the programs reported that they spent an hour to two hours with each consumer on average. The assisters and navigators included 28,000 full-time-equivalent workers across the country, funded by federal and state governments as well as outside sources, the survey found" (Gold, 7/15).

In addition, listen to Anna Gorman's California Public Radio report on a trend in which ERs are taking appointments: "In an era of increased competition driven by the nation’s health law, hospitals in California and around the country are hoping online ER appointments will help attract patients anxious to avoid long waits in a crowded and often chaotic environment" (Gorman, 7/14). Check out what else is on the blog.

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