Kaiser Health News staff writer Julie Appleby talked with Michael O. Leavitt, secretary of Health and Human Services during the George W. Bush administration, who oversaw another troubled rollout — that of the Medicare prescription drug benefit in 2006. It also was criticized for computer glitches, long waits for telephone assistance and consumers incorrectly enrolled in coverage. Leavitt, a former Utah governor who opposed the Affordable Care Act, now runs Leavitt Partners, a consulting firm that works with health care organizations and state governments on implementing the law (Appleby, 1/8). Read an edited transcript of the conversation.
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