Capsules: Washington State Call Center Logs 900 Calls On 1st Day; Physician Recruitment Trends: Demand Continues For Primary Care Docs

Now on Kaiser Health News' blog, The Seattle Times' Amy Snow Landa, working in partnership with KHN, reports on the first day of Washington state’s health exchange call center: "The phones are already busy at the Washington State Exchange call center where customer service representatives are fielding hundreds of questions about the state’s new health insurance exchange, slated to open for enrollment Oct. 1. The call center, located in Spokane, opened on Tuesday and took 900 calls that day" (Landa, 9/6).

Also on Capsules, Ankita Rao reports on trends in physician recruitment: "Doctors are reacting to changes in the health care system — and their job placements are proof. Merritt Hawkins, a national health care consulting and recruitment firm, shed some light on the situation through the company's annual look at physician recruitment trends. The 2013 review was based on a survey of 3,097 permanent doctor and advanced practitioner job assignments conducted by Merritt Hawkins and two other staffing companies" (Rao, 9/5). Check out what else is on the blog.

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