Healthcare.gov's Technical Problems Persist Even As Some Hiccups Are Fixed

For instance, the troubled healthcare.gov was recovering Monday from an outage caused by one of the companies supporting the site.

The New York Times: U.S. Health Insurance Website's Problems Continue Despite Improvements
The Obama administration on Monday reported improvements in the operation of the federal health insurance marketplace, but insurers said that severe technical problems were still making it difficult to enroll new subscribers (Pear, 10/28).

Los Angeles Times: Health Care Law Also Faces Plenty Of Low-Tech Problems
When advocates for the president's healthcare law strategized about how to reach the uninsured, they knew exactly whom to tap: mothers who could spread the word about the law's benefits, sign up their younger children and nudge their twentysomethings to take part. But beyond the widely publicized problems with the federal website, low-tech challenges also are complicating that part of the drive to sell the program -- even in California, where the state website is running more smoothly and officials are fully behind the push (Reston, 10/28).

The Wall Street Journal: Health Site Recovers From Latest Snafu
The troubled federal health-insurance website was recovering Monday after another outage, this time caused by a network failure at one of the companies supporting the site. Health-insurance exchanges in all 50 states couldn't function for about 16 hours Sunday and Monday due to the outage, which affected a data hub on which the exchanges rely to transmit information about enrollees' identity and income (Radnofsky, 10/28).

Reuters: HealthCare.gov Up Again After Data System Crash, May Be Slow: Agency
The website at the center of the U.S. healthcare reform law was back up Monday after a data center outage prevented Americans from enrolling in subsidized health insurance, the latest technical problem to plague the online insurance exchanges (Humer and Begley, 10/28).

The Hill: Microsoft Offered To Help Fix ObamaCare Site
Microsoft offered to help fix HealthCare.gov but has not provided specific services yet, the software giant told lawmakers in a letter Friday. The House Oversight Committee sent letters to several technology companies last week to gain details on the little-described "tech surge" to fix Obamacare's botched enrollment site (Viebeck, 10/28).

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