New Healthcare.gov capacity problems are emerging -- this time as people trying to sign up for coverage get further along in the process, officials said in a conference call Thursday.
The Washington Post’s Wonk Blog: Uh-Oh: Techies Are Finding New Problems With Healthcare.gov
Every day, the Centers for Medicare and Medicaid Services hosts a phone call with reporters. This is the "Operational Update on the Health Insurance Marketplace" and usually happens around 1:30 or 2 p.m. Today's "Operational Update on the Health Insurance Marketplace" was not especially good news: As capacity problems at the start of HealthCare.gov get fixed, tech workers are finding new capacity problems later in the application process -- ones that, up until now, they didn't know about (Kliff, 11/7).
The Hill: More O-Care Site Problems 'Downstream'
The agency tasked with implementing the president’s health care law said Thursday it had uncovered "new stresses further downstream in the system" that revealed the need for a fresh look at the back-end capacity needs of the online healthcare portal. Centers for Medicare and Medicaid Services (CMS) spokeswoman Julie Bataille opened a conference call with reporters by acknowledging for the second consecutive day that while the system was stable, it remains slow for many users (Easley, 11/7).
One investment industry leader weighs in on the problems -
The Wall Street Journal's CIO Journal: Goldman Tech Leader Says Lack Of Accountability Hamstrung HealthCare.gov
HealthCare.gov, the government's beleaguered health insurance website, was hurt by a lack of coordination between policy makers and IT leaders managing its development, according to Don Duet, co-head of the technology division of Goldman Sachs Group Inc. This lack of coordination also led to a lack of accountability, he said (Hickins, 11/7).