WNPR's Jeff Cohen, working in partnership with Kaiser Health News and NPR, reports: "Before the Affordable Care Act was even open for enrollment, Viviana Alvarado was already taking calls from people who wanted to know more. She and about 40 of her colleagues are answering the phones for Maximus, the company Connecticut contracted to run its call center. The contractors running the troubled federal healthcare.gov website have been under intense scrutiny in the past month, but those businesses aren’t the only ones being paid to roll out Obamacare" (Cohen, 11/5). Read the story.
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