Call Centers Got Big Contracts From Health Law, But How Big Is Unclear

WNPR's Jeff Cohen, working in partnership with Kaiser Health News and NPR, reports: "Before the Affordable Care Act was even open for enrollment, Viviana Alvarado was already taking calls from people who wanted to know more. She and about 40 of her colleagues are answering the phones for Maximus, the company Connecticut contracted to run its call center. The contractors running the troubled federal healthcare.gov website have been under intense scrutiny in the past month, but those businesses aren’t the only ones being paid to roll out Obamacare" (Cohen, 11/5). Read the story.

This is part of Kaiser Health News' Daily Report - a summary of health policy coverage from more than 300 news organizations. The full summary of the day's news can be found here and you can sign up for e-mail subscriptions to the Daily Report here. In addition, our staff of reporters and correspondents file original stories each day, which you can find on our home page.